How Can We Help?

Get in touch with our support team

Email Support

[email protected]

We typically respond within 24 hours

Phone Support

+254 700 000 000

Mon-Fri, 9AM - 6PM EAT

Live Chat

Coming Soon

Real-time support chat

Send Us a Message

Frequently Asked Questions

How do I become a merchant?

Click "Become a Merchant" on the homepage, enter your email, verify via OTP, and set up your store.

How long does bundle delivery take?

Bundles are typically delivered within 1-5 minutes after successful payment.

What payment methods are accepted?

We currently support M-Pesa STK Push for all transactions.

Can I get a refund?

Refund policies are set by individual merchants. Contact the merchant directly for refund requests.